1) General
- These Terms and Conditions govern your use of the website, products, and services offered by {{ shop.name }}.
- We reserve the right to update or modify these terms at any time without prior notice.
- Continued use of the website after changes implies acceptance of the updated terms.
2) Eligibility
- You must be at least 15 years old or have the consent of a parent/guardian to make purchases.
- By using our website, you confirm that all information you provide is accurate and complete.
3) Product Information
- We make every effort to ensure product details, descriptions, and prices are accurate.
- Slight variations in appearance may occur due to photography or screen differences.
- Dimensions, weights, and specifications are approximate and provided for reference only.
4) Pricing and Payments
- All prices are shown in INR unless stated otherwise.
- We reserve the right to change prices without notice.
- Payments can be made via secure gateways; COD orders may incur additional charges.
5) Shipping and Delivery
- Orders are processed and shipped according to timelines on our Shipping & Delivery page.
- Delivery times are estimated and may vary due to unforeseen factors (e.g., weather, courier delays).
6) Returns and Refunds
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We do not accept returns on any products once they are delivered.
This policy is in place because:
- Jewellery is a personal-use product
- Precious metals like silver and gold are easily affected after use
- We cannot verify if the product has been used, altered, or damaged after delivery
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Since we do not accept returns, refunds are not applicable once the order is successfully delivered.
7) Cancellations
- Orders can be cancelled only before dispatch
- Once shipped, orders cannot be cancelled
- See our Cancellation Policy for details.
8) Intellectual Property
- All website content (text, images, logos, designs) is the intellectual property of {{ shop.name }}.
- Unauthorized reproduction or use of content is prohibited.
9) Limitation of Liability
- We are not liable for any direct, indirect, incidental, or consequential damages from the use of our site or services.
- Our maximum liability is limited to the amount paid for the purchased product.
10) Privacy Policy
We value your privacy and protect your personal information in accordance with our Privacy Policy.
11) User Conduct
- You agree not to misuse the website (e.g., hacking, phishing, submitting false information, unauthorized reselling).
12) Governing Law
- These Terms are governed by applicable laws of India.
- Disputes will fall under the jurisdiction of the courts at our registered location.
13) Contact Us
If you have any questions about these Terms & Conditions, please contact us at {{ shop.email }}.
By using our website and services, you acknowledge that you have read, understood, and agree to abide by these Terms & Conditions.
